Payment Policy

Welcome to Dodza.store. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and transactions on our website.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Other secure payment methods available at checkout

Available payment methods may vary depending on your location and device.

Payment Processing

All payments are processed securely through trusted third-party payment providers. We do not store or have access to your complete credit or debit card information.

When you place an order, your payment will be authorized and charged at the time of purchase unless otherwise stated.

Currency

All prices displayed on our website are shown in the currency selected on the website. If you are purchasing from another country, your bank or payment provider may apply currency conversion fees or exchange rates.

We are not responsible for any additional charges imposed by your bank, credit card provider, or payment service.

Order Confirmation

After a successful payment, you will receive an order confirmation email containing:

• Order number
• Purchased items
• Payment summary
• Shipping details (if applicable)

If you do not receive a confirmation email within a reasonable time, please contact our support team.

Payment Verification

To protect our customers and prevent fraudulent transactions, we reserve the right to:

• Verify payment information
• Request additional identification
• Contact customers for order confirmation
• Cancel suspicious orders

Orders may be delayed while verification is being completed.

Failed or Declined Payments

Your payment may be declined for various reasons, including:

• Insufficient funds
• Incorrect billing information
• Card restrictions
• Bank authorization issues
• Fraud prevention measures

If your payment is declined, please contact your payment provider or try an alternative payment method.

Taxes and Duties

Applicable taxes will be calculated during checkout based on your shipping destination.

International customers may be responsible for customs duties, import taxes, or other government-imposed fees. These charges are not included in product prices unless explicitly stated.

Refunds

Approved refunds will be issued to the original payment method used during purchase.

Refund processing times vary depending on your financial institution and payment provider. Most refunds are processed within 5–10 business days after approval.

For more information, please review our Refund & Return Policy.

Chargebacks

If you experience an issue with your order, we encourage you to contact us before initiating a chargeback.

Fraudulent or abusive chargebacks may result in account restrictions and order cancellation.

Pricing Errors

While we strive for accuracy, pricing errors may occasionally occur. We reserve the right to cancel or refuse orders placed at incorrect prices and issue a full refund if necessary.

Security

We use industry-standard security measures and encrypted payment technology to help protect customer information during transactions.

Contact Information

If you have any questions regarding payments or billing, please contact us:

Email: support@dogzastore.com
Website: Dogza.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

Thank you for shopping with Dogza.store We appreciate your trust and support. 🐾